Required Customer Care Executive @ Heritage Foods Limited

from 2 to 3 year(s) of Experience
2,50,000 - 4,00,000 P.A.

Job Description

Dear Aspirant,


Greetings From Heritage Foods Ltd:


We have openings for the position of Customer Care Executive (TUCH) @ Heritage Foods Limited. Interested candidates can share their resumes to ramswaroop.v@heritagefoods.in


Job Summary:-


  • Communicating with customers, making outbound calls to potential customers, and following up on leads.
  • Understanding customers' needs and identifying sales opportunities.
  • Answering potential customers' questions and sending additional information per email.
  • Keeping up with product and service information and updates.
  • Creating and maintaining a database of current and potential customers.
  • Explaining and demonstrating features of products and services.
  • Staying informed about competing products and services.
  • Upselling products and services.
  • Researching and qualifying new leads.
  • Closing sales and achieving sales targets.


Job Requirement:-

  • Previous experience in an outbound call center or a related sales position preferred.
  • Proficiency in Microsoft Office and CRM software such as Salesforce.com.
  • Excellent communication skills, both verbal and written.
  • Good organizational skills and the ability to multitask.
  • Excellent phone and cold calling skills.
  • Exceptional customer service skills.
  • Strong listening and sales skills.
  • Ability to achieve targets.


Education/Certifications and Experience:

  • B.Sc /BA /B.Com. (any Degree)
  • 2-3 years experience in customer care executive role .
  • Multi linguistic knowledge shall be preferable. (English / Hindi / Telugu mandatory)
  • Working experience in any FMCG/ Tele-com/ BPO industries are preferred.
  • Age group: 20-28 years

Perks and Benefits Perks and Benefits: Best Salary in the Industry

Role:Telecalling/Telemarketing Executive

Salary: 2,50,000 - 4,00,000 P.A.

Industry:Agriculture, Dairy

Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Voice

Employment Type:Full Time, Permanent

Education-

UG:Any Graduate in Any Specialization

PG:Any Postgraduate in Any Specialization

Doctorate:

Company Profile

HERITAGE FOODS LIMITED

The Heritage Group, founded in the year 1992 by Mr. Nara Chandrababu Naidu, is one of the fastest growing Public Listed Companies in India, with six-business divisions-Dairy, Retail, Agri, Bakery, Renewable Energy and VetCa under its flagship Company Heritage Foods Limited (Formerly known as Heritage Foods (India) Limited).

The annual turnover of Heritage Foods crossed Rs.2344.01 crores in financial year 2017-18

Currently Heritage's milk and milk products have a market presence in Andhra Pradesh, Telangana, Karnataka, Kerala, Tamil Nadu, Maharastra, Odisha and NCR Delhi and its retail stores across Bangalore, Chennai and Hyderabad. Integrated agri operations are in Chittoor and Medak Districts and these are the backbone to retail operations and the state of art Bakery plant at Uppal, Hyderabad, Telangana.
Company Info
View Contact Details+

Contact Company:HERITAGE FOODS LIMITED

Address:6-3-541/C,,,PANJAGUTTA,HYDERABAD, , , Hyderabad, Telangana, India